Assessments

Quality and Standards Review (QSR) provides evidence to the Office for Students (OfS) to allow the OfS to make judgements about whether providers meet the requirements of the OfS regulatory framework. From time to time, the OfS may ask us to undertake an assessment that falls outside of the QSR process. The OfS will confirm with a provider if a QSR or other form of assessment is required.

There are two QSR methods – one for providers applying to register with the OfS, and one for providers already registered with the OfS. Further information about each, including relevant guidance and supporting documentation, is available below.

a) Providers Applying to Register with the OfS

Quality and Standards Review (QSR) for providers applying to register with the Office for Students (OfS) is the method we use to provide evidence to the OfS about whether providers meet the requirements of the OfS regulatory framework to allow the OfS to make a decision regarding the initial conditions of registration.

The OfS will confirm with each provider during the registration process if a QSR is required. Separate guidance is available for providers already registered with the OfS.

Guidance documents

Fees

For information on the fees charged to providers for this work, please visit the About page.

Provider Information Form

This form is to be used by providers to supply us with information, above that already supplied to the OfS, that will help plan the QSR. Please only submit this form if you have received explicit confirmation from the OfS that the next stage in the registration process is for the DQB to conduct a QSR.

Quality and Standards Review for Providers Applying to Register with the Office for Students: Provider Information Form

Appeals from providers against judgements

We have clear published procedures for responding to complaints from higher education providers and for handling appeals against specific decisions.

We distinguish between complaints and appeals. We regard a complaint as an expression of dissatisfaction with the way we have undertaken an assessment or actions we have taken.

Appeals are challenges to specific judgements, in specific circumstances, and these are handled through our appeals/representations procedures.

For appeals related to QSR, there is a representations procedure and submission form.

Guidance on Representations against Outcomes of a Quality and Standards Review in England

Quality and Standards Review – Representations Submission Form


b) Providers Registered with the OfS

Quality and Standards Review (QSR) for providers registered with the Office for Students (OfS) is the method we use to provide evidence to the OfS to allow the OfS to make judgements whether registered providers are breaching or are at increased risk of breach of their conditions of registration.

Separate guidance is available for providers applying to register with the OfS.

Guidance

Fees

For information on the fees charged to providers for this work, please visit the About page.

Provider Information Form

This form is to be used by providers to provide us with information, above that already supplied to the OfS, that will help plan the QSR. Please only submit this form if you have received explicit notification from the OfS that they have instructed the DQB to conduct a QSR.

Quality and Standards Review for Providers Registered with the Office for Students: Provider Information Form

Appeals from providers against judgements

We have clear published procedures for responding to complaints from higher education providers and for handling appeals against specific decisions.

We distinguish between complaints and appeals. We regard a complaint as an expression of dissatisfaction with the way we have undertaken an assessment, services we provide or actions we have taken

Appeals are challenges to specific judgements, in specific circumstances, and these are handled through our appeals/representations procedures.

For appeals related to QSR, there is a separate representations procedure and submission form.

Guidance on Representations against Outcomes of a Quality and Standards Review in England

Quality and Standards Review – Representations Submission Form